Christians Against Poverty
W: https://capuk.org/i-want-help/our-services/cap-debt-help/debt-centre/210/leicester-south
T: 0800 328 0006
E: leicester@capuk.org
About Us
Offers advice and support to people experiencing debt or poverty via helplines and groups.
Self referral. Phone for advice and book with local debt centre
How to access
Self referral
Mon to Fri
8.30am – 5.00pm
All Nations Centre, 10 Frog Island,
Leicester,
LE3 5AG
Volunteering: Yes
Citizens Advice
W: http://www.leicscab.org.uk
T: 0300 330 1025
E: n/a
About Us
Offering advice via telephone or by face to face on benefits.
Form filling service
How to access
Self refer,
Drop in
Contact by phone or online email
Tue and Wed
10.00am – 3.00pm
Blaby District Council, Council Offices, Desford Road, Narborough, Leicestershire,
LE19 2EP
Citizens Advice – Help to Claim Service
W: www.citizensadvice.org.uk/helptoclaim
T: 0800 144 8444
E: helptoclaim@citizensadviceleicestershire.org
About Us
Trained advisers support you to make a new claim for Universal Credit. Provide support through opening an account, up until first full payment.
How to access
Appointment Only
Referral to Help to Claim via your local Council or Jobcentre Plus
National Debt Line
W: www.nationaldebtline.org/
T: 0808 808 4000
E: n/a
About Us
Advice about debt and finances
How to access
Self refer,
phone or web chart
Mon to Fri
9am – 8pm,
Sat
9.30am – 1.00pm
Volunteering: No
Step Change
W: www.stepchange.org
T: 0800 138 1111 (Free)
E: www.stepchange.org/Contactus/Sendusanemail.aspx
About Us
Offers advice and practical solutions to problem debt
How to access
Self refer phone, emails, webchat
Mon-Fri
8am-8pm
Sat
8am-4pm
StepChange
Debt Charity, Wade House, Merrion Centre, Leeds, LS2 8NG
Volunteering: Yes
Resident Support
W: www.blaby.gov.uk/resident-support
T: 0116 272 7771
E: residentsupport@blaby.gov.uk
About Us
A free service for residents of the Blaby District. Provide support with: Budgeting/debt management, claiming benefits, setting up a new home, preventing homelessness, applying for grants to help with bills, register with health services, make referrals on their behalf.
How to access
The Resident Support Team, Blaby District Council, Council Offices,Desford Road, Narborough, Leicestershire, LE19 2EP
Send web enquiry or call the service – self and professional referrals can be made
Volunteering: No
Moneywise Plus Charity
W: www.moneywiseplus.co.uk
T: 0300 003 7004
E: info@moneywiseplus.co.uk
About Us
For the unemployed: Help with employability, CV writing, IT literacy and practice interviews. Can help with relevant financial advice, but CALS (partner company) are better to go to for finances.
How to access
15 Wellington St, Leicester, LE1 6HH
Self-referral or professional referral by phone or email
Volunteering: No
Community Advice and Law Service
W: www.cals.uk.net
T: 0116 242 1120
E: enquiries@cals.uk.net
About Us
Free support services for welfare benefits, debt, housing and some form filling service
How to access
1st Floor, Epic House, Charles Street, Leicester, LE1 3SH
Self-referral or professional referral by phone or email
Volunteering: No
Age UK Warm & Wise Project
W: www.ageukleics.org.uk
T: 01162614606
E: warmandwise@ageukleics.org.uk
About Us
A new project made in partnership with AGE UK which offers home visits to the elderly to check the efficiency of their energy use and how to keep warmth in this winter. Support Leicester, Leicestershire and Rutland.
How to access
Thorncroft, 244 London Road, Leicester, LE2 1RH
Self-referral or professional referral by phone or email
Volunteering: No
Money Advice Service (Money Helper)
W: www.moneyhelper.org.uk
T: Pensions Helpline: 0800 011 3797 Helpline for the self-employed: 0345 602 7021
E: n/a
About Us
Offers free advice and support online, in person and over the phone. Help with bills/payments, savings, pensions and more.
How to access
Webchat: Monday to Friday 9.00am to 6.00pm Phone: Monday to Friday, 9am to 5pm
Self-referral or professional referral by phone
Volunteering: No
Christians Against Poverty
W: https://capuk.org/i-want-help/our-services/cap-debt-help/debt-centre/210/leicester-south
T: 0800 328 0006
E: leicester@capuk.org
About Us
Offers advice and support to people experiencing debt or poverty via helplines and groups.
Self referral. Phone for advice and book with local debt centre
How to access
Self referral, Phone for advice and to book with local debt centre
Mon to Fri
8.30am – 5.00pm
All Nations Centre, 10 Frog Island,
Leicester,
LE3 5AG
Volunteering: Yes
Oadby and Wigston
Christians Against Poverty
W: https://capuk.org/i-want-help/our-services/cap-debt-help/debt-centre/
Citizens Advice
W: http://www.leicscab.org.uk
T: 0300 330 1025
E: online form
About Us
Offering advice via telephone or by face to face on benefits.
Form filling service
How to access
Self refer,
Drop in
Contact by phone or online email
Customer Service Centre
40 Bell Street
Wigston
LE18 1AD
Monday: 9.00 – 1.00
Tuesday 2.00 – 4.00
Thursday 1.00 – 4.00
Volunteering: Yes
Citizens Advice Drop in at Oadby Library
W: www.leicestershire.gov.uk/libraries
T: 0116 3058763
E: oadbylibrary@leics.gov.uk
About Us
Advice for Oadby and Wigston residents.
How to access
Self refer,
Drop in
Friday
10am – 12pm
Meeting room
10 The Parade, Oadby, Leicester
LE2 5BF
Volunteering: Yes
Helping Hands-Oadby
W: www.helpinghandsadvice.co.uk/oadby/
T: 07814 705794
E: office@helpinghandscentre.co.uk
About Us
Advice about benefits, tax credits. Form filling service . Drop in sessions.
How to access
Self refer,
Drop in
Mon
9.30am to 12.00pm
Trinity Methodist Church, The Public Car Park Entrance, Oadby, Leicestershire,
LE2 5AB
Volunteering: Yes
Helping Hands-Wigston
W: www.helpinghandsadvice.co.uk/south-wigston/
T: 0116 2782001
E: office@helpinghandscentre.co.uk
About Us
Advice about benefits, tax credits. Form filling service Drop in sessions.
Outreach service available
How to access
Self refer,
Drop in
Mon, Wed and Fri 10.00am -1.00pm
66-68 Blaby Rd, Wigston
LE18 4SD
Volunteering: Yes
National Debt Line
W: www.nationaldebtline.org/
T: 0808 808 4000
E: n/a
About Us
Advice about debt and finances
How to access
Self refer,
phone or webchat
Mon to Fri
9am -8pm
Sat
9:30am – 1:00pm
Volunteering: Yes
Step Change
W: www.stepchange.org
T: 0800 138 1111 (Free)
E: www.stepchange.org/Contactus/Sendusanemail.aspx
About Us
Offers advice and practical solutions to problem debt
How to access
Self refer
phone, email
webchat
Mon – Fri
8am – 8pm
Sat
8am – 4pm
StepChange
Debt Charity, Wade House, Merrion Centre, Leeds, LS2 8NG
Volunteering: Yes
Severn Trent Trust Fund
W: www.sttf.org.uk/
T: 0121 355 7766
E: contact@sttf.org.uk
About Us
Can offer a grant to individuals and families to help clear water debt or to help with water charges so that they can start to regain control of finances
How to access
Severn Trent Trust Fund, FREEPOST RLZE – EABT – SHSA, Sutton Coldfield, B72 1TJ
Can apply online, download referral form and send in post, call or email
Volunteering: N/A
Severn Trent Trust Fund – The Big Difference Scheme
W: www.sttf.org.uk/big-difference-scheme/
T: 0121 355 7766
E: contact@sttf.org.uk
About Us
Can offer a grant to individuals and families to help clear water debt or to help with water charges so that they can start to regain control of finances – Big Difference Scheme – Offers customers a reduction off the average yearly charge and valid for 12 months from date of acceptance. (Only for those that get water from Severn Trent)
How to access
Severn Trent Trust Fund, FREEPOST RLZE – EABT – SHSA, Sutton Coldfield, B72 1TJ
Can apply online, download referral form and send in post, call or email
Volunteering: N/A
Age UK Warm & Wise Project
W: www.ageukleics.org.uk
T: 01162614606
E: warmandwise@ageukleics.org.uk
About Us
A new project made in partnership with AGE UK which offers home visits to the elderly to check the efficiency of their energy use and how to keep warmth in this winter. Support Leicester, Leicestershire and Rutland.
How to access
Thorncroft, 244 London Road, Leicester, LE2 1RH
Self-referral or professional referral by phone or email
Volunteering: No
Money Advice Service (Money Helper)
W: https://www.moneyhelper.org.uk/en?source=mas#
T: Pensions Helpline: 0800 011 3797 Helpline for the self-employed: 0345 602 7021
E: n/a
About Us
Offers free advice and support online, in person and over the phone. Help with bills/payments, savings, pensions and more.
How to access
Webchat: Monday to Friday 9.00am to 6.00pm Phone: Monday to Friday, 9am to 5pm
Self-referral or professional referral by phone
Volunteering: No
Cea Card
W: https://www.ceacard.co.uk/
T: 01244 526 016 (charged at local rate)
E: info@ceacard.co.uk
About Us
The Card enables a disabled cinema guest to receive a complimentary ticket for someone to go with them when they visit a participating cinema. You will need to provide evidence that the card holder receives one of the following:
- Disability Living Allowance (DLA)
- Attendance Allowance (AA)
- Personal Independence Payment (PIP)
- Armed Forces Independence Payment (AFIP)
- Blind Persons Registration
How to access
Check website for list of participating cinemas. (Vue, Cinema De Lux accept the card in Leicester)
Call centre is open Office Hours 9am to 5pm Monday to Friday excluding Bank Holidays.
Apply online via https://www.ceacard.co.uk/apply or by post by downloading application form from website.
Volunteering: No
Christians Against Poverty
W: https://capuk.org/
T: 0800 328 0006
E: leicester@capuk.org
About Us
Advice and support to people experiencing debt or poverty via helplines and groups Self referral. Phone for advice and to book with local debt centre
How to access
Self referral
Mon to Fri
8.30am – 5.00pm
All Nations Centre, 10 Frog Island,
Leicester,
LE3 5AG
Volunteering: Yes
Citizens Advice Bureau
W: www.citizensadviceleicestershire.org
T: 03003301025
E: n/a
About Us
Info on debt, benefits, housing, legal, discrimination, employment, immigration and consumer issues
How to access
How to access
Appointment Only
Mon – Fri
9am – 4:30pm
1st Floor Leicester City Council Customer Service Centre
91 Granby Street
Leicester
LE1 6FB
Volunteering: Yes
Clockwise Credit Union
W: www.clockwise.coop
T: 0116 2423900
E: enquiries@clockwise.coop
About Us
Help to manage money/Saving Accounts/Budgeting accounts/Effective money management
How to access
Self refer via phone or email
Mon, Tues, Thurs, Fri, Sat 9:30am – 4pm Wed 10am – 4pm
1 St. Nicholas Place, Leciester, LE1 5LB
Volunteering: No
Community Advice & Law Service Helping Hands-Oadby
W: www.cals.uk.net
T: 0116 2421120
E: enquiries@cals.uk.net
About Us
Offers free confidential advice on areas such as; Welfare benefits, housing and debt. Can also offer form filling & accompaniment to benefits assessments.
(Phone lines close between 1pm & 2pm each day.)
How to access
Self referral
via phone
Mon – Thur
9am – 5pm,
Fri
9am – 4.30pm
1st floor, Epic House, Charles St. Leicester, LE1 3SH
Volunteering: Yes
Leicester City Council Welfare Rights Service
W: www.leicester.gov.uk/your-community/benefits-and-support/advice-and-guidance/welfare-rights-service
T: 0116 454 5570
E: welfare.rights@leicester.gov.uk
About Us
Free information and assistance to get the correct benefit entitlement.
Benefit checking and form filling help is available.
How to access
Self referral
via phone
Mon, Tues, Thur
1pm – 4pm
St Peters Health Centre
Sparkenhoe Street,
Leicester LE3 0QT
and Framland House, Framland House, Pluto Cl, Leicester LE2 0UW Highfields.
Volunteering: No
Money Matters Leicester
W: www.moneymattersleicester.org
T: 07926 086238
E: n/a
About Us
Free Christian run advice service for people with debt and related issues
in West Leicester, Free online budget planner
How to access
Self referral
via phone
Martyrs Community Hall, Westcotes Drive, Leciester, LE2 0QT
Volunteering: No
Money Matters Leicester
W: www.moneymattersleicetser.org
Money Wise Plus
W: www.moneywiseplus.co.uk
T: 0300 003 7004
E: info@moneywiseplus.co.uk
About Us
Support to move towards employment, education or training by improving digital and financial skills
How to access
Via self or organisation can refer
Mon – Fri
9am – 8pm,
Sat
9.30am -1.00pm
Covers Leicestershire
Volunteering: Yes
Step Change
W: www.stepchange.org
T: 0800 138 1111 (Free)
E: www.stepchange.org/Contactus/Sendusanemail.aspx
About Us
Offers advice and practical solutions to problem debt
How to access
Self refer
phone, email
webchat
Mon – Fri
8am – 8pm
Sat
8am – 4pm
StepChange
Debt Charity, Wade House, Merrion Centre, Leeds, LS2 8NG
Volunteering: Yes
P3
W: www.p3charity.org
T: 01162553228
E: LeicesterFS@p3charity.org
About Us
Floating Support Service mainly for individuals with own tenancy. Can help with maintaining tenancy, maximising benefits, staying independent, dealing with debts, accessing community groups, employment, training and volunteering support and signposting to other agencies.
How to access
Self refer
phone, email
Mon – Fri
9am – 5pm
142 Charles Street
Leicester
LE1 1LB
Volunteering: Yes
National Debt Line
W: https://www.nationaldebtline.org/
T: 0808 808 4000
E: n/a
About Us
Advice about debt and finances
How to access
How to access
Self refer. Contact by phone or live chat online.
Monday to Friday: 9am – 8pm, Saturday 9.30am-1.00pm
Severn Trent Trust Fund
W: contact@sttf.org.uk
T: 0121 355 7766
E: contact@sttf.org.uk
About Us
Can offer a grant to individuals and families to help clear water debt or to help with water charges so that they can start to regain control of finances.
How to access
Severn Trent Trust Fund, FREEPOST RLZE – EABT – SHSA, Sutton Coldfield, B72 1TJ
Can apply online, download referral form and send in post, call or email
Mon-Fri 8.30am-5pm
Severn Trent Trust Fund – The Big Difference Scheme
W: https://www.sttf.org.uk/big-difference-scheme/
T: 0121 355 7766
E: contact@sttf.org.uk
About Us
Can offer a grant to individuals and families to help clear water debt or to help with water charges so that they can start to regain control of finances.
How to access
Severn Trent Trust Fund, FREEPOST RLZE – EABT – SHSA, Sutton Coldfield, B72 1TJ
Can apply online, download referral form and send in post, call or email
Mon-Fri 8.30am-5pm
Step Change
W: https://www.stepchange.org
T: 0800 138 1111 (Free)
E: http://www.stepchange.org/Contactus/Sendusanemail.aspx
About Us
Offers advice and practical solutions to problem debt
How to access
Step Change Debt Charity, Wade House, Merrion Centre, Leeds, LS2 8NG
Open Mon-Fri 8am-8pm and Sat 8am-4pm
Self refer. Contact by phone or online email. Live chat online.
Cea Card
W: https://www.ceacard.co.uk/
T: 01244 526 016 (charged at local rate)
E: info@ceacard.co.uk
About Us
The Card enables a disabled cinema guest to receive a complimentary ticket for someone to go with them when they visit a participating cinema. You will need to provide evidence that the card holder receives one of the following:
- Disability Living Allowance (DLA)
- Attendance Allowance (AA)
- Personal Independence Payment (PIP)
- Armed Forces Independence Payment (AFIP)
- Blind Persons Registration
How to access
Check website for list of participating cinemas. (Vue, Cinema De Lux accept the card in Leicester)
Call centre is open Office Hours 9am to 5pm Monday to Friday excluding Bank Holidays.
Apply online via https://www.ceacard.co.uk/apply or by post by downloading application form from website.
Money Advice and Money Max
W: https://citizensadviceleicestershire.org/money-max/
T: 0116 497 6212
E: moneymax@citizensadviceleicestershire.org.
About Us
Can support if you are struggling with debt or money management issues. Work with trained advisors to work out: what you are entitled to, filling out forms and completing applications, speaking to other organisations on your behalf, budgeting support, advice on housing and energy related issues.
How to access
Monday-Friday 9-16:30pm
Self-refer by calling using the number provided. Or professionals can refer clients through weblink on the ‘partners’ section on the website.
The Money Energy Hub
W: https://www.moneyenergyhub.org/
T: 0116 254 5168
E: zinthiya.trust@gmail.com
About Us
Can help with reducing household bills, energy gas or electricity top-ups, debt advice and debt management plans, contacting creditors, IVAs, DROs and bankruptcy; benefit checks and help applying for benefits; rent arrears and rent deposits, granting applications for furniture, white good and household and baby essentials, applications for Warm Home Discount and Severn Trent Water Discounts; offers energy efficiency advice.
How to access
12 Bishop Street, Leicester LE1 6AF
Monday – Thursday: 09:30 – 16:00
Friday: 09:30 – 14:00
Can contact through the website, sending an email or calling the phone number to get more information
Citizens Advice – Help to Claim Service
W: www.citizensadvice.org.uk/helptoclaim
T: 0800 144 8444
E: helptoclaim@citizensadviceleicestershire.org
About Us
Trained advisers support you to make a new claim for Universal Credit. Provide support through opening an account, up until first full payment.
How to access
Appointment Only
Referral to Help to Claim via your local Council or Jobcentre Plus
Mission Statement
To help those in need across Leicester and to help access services.
Contact Us
Life Links, 60 Charles Street
Leicester, Leicestershire, LE1 1FB
Privacy Policy
Freephone
0800 023 4575
